top of page
What is IVR?
Interactive voice response is a technology that allows humans to interact with a computer-operated phone system through the use of voice
Why?
33% of Americans will consider switching companies after just one instance of poor customer service
Where?
FINANCIAL SERVICES
-
Recognizing the urgency and customer frustration in the event of fraud
HOSPITALITY & RETAIL
-
Minimizing human intervention while enhancing the customer experience
GOVT & PUBLIC SERVICES
-
Improving public grievance redressal through real-time sentiment
Business Impact
-
Lean, Flexible, and Easy to implement
-
Minimized call center and live agent cost
-
Customer Satisfaction and Retention
-
Prompt and real-time decision making
Our Team.
Addit
Anwar
Amlendu Kumawat
Lepakshi
Ganta
Rithwik
Sivadasan
Shubham
Midha
bottom of page